Website plan terms

Who these terms are for

The website plan is a service for businesses: pool builders, pool fencing contractors, pool safety inspectors and certifiers, and other pool trades. By signing up you confirm you are acting for a business, not buying for personal or household use. In these terms "we" is The Pool Price and "you" is the business on the order.

What the plan includes

• Live within 14 days. Your website goes live within 14 days of us receiving your content: text, photos, logo, licence details and service area.
• Hosting, SSL and security updates. We host the site, keep the SSL certificate current and apply security updates, so there is no software for you to patch.
• Up to 5 content edits a month. Send changes to prices, photos, services, opening hours or service areas, and we make them for you.
• A listing beside our guides. Your business is listed next to our pool rules and cost guides for the area you service, linking to your website.
• A monthly enquiry report. Each month we send a report of the enquiries your website received.
• 12-month minimum, then month to month. After the first 12 months the plan runs month to month until you give notice.

The plan does not include:

• Paid advertising, such as Google Ads or social media ads.
• Logo or brand design.
• Writing copy beyond the content you supply.
• Photography.
• Your domain name registration, which stays in your name.
• Email accounts.

An edit is a change to pages that already exist. Larger work, such as a new section of the site, is outside the plan and only goes ahead once we have agreed a price with you in writing.

What we need from you

• Your content: text, photos, logo, service area and your licence or registration details. The 14-day period for your website to go live starts when we have received all of it.
• Content you have the right to use, that is accurate, and that meets the laws that apply to your advertising, including the Australian Consumer Law and your state's licensing rules.
• A privacy policy for your business, so visitors know how you handle the enquiries they send.
• Access to your domain name settings, so we can point your domain at the website.

Fees and payment

• The setup fee is A$499, charged once when you sign up.
• The monthly fee is A$249, charged in advance for each month from the day your website goes live.
• Prices are shown excluding GST, and GST may apply: each invoice shows whether it is charged.
• You pay each invoice by the method and due date it sets out.
• If an invoice is unpaid, we will remind you in writing and give you a reasonable time to pay before we pause edits or take the website offline.
• We will not change the monthly fee during your minimum term. After it, we will give you at least 30 days' written notice of any change, so you can end the plan before the new fee applies.

Term and ending the plan

• The minimum term is 12 months from the day your website goes live.
• After the minimum term the plan continues month to month.
• Once the minimum term is over, either of us can end the plan with 30 days' written notice.
• If you end the plan during the minimum term, the monthly fees for the rest of that term remain payable. They are not payable if you end it because we have seriously failed to provide the plan and have not fixed the problem within a reasonable time after your written notice.
• Either of us can end the plan straight away if the other seriously breaches these terms and does not fix the breach within a reasonable time after written notice, or becomes insolvent.

Your domain and your content

Your domain name is registered in your business's name and belongs to you. The content you give us, including text, photos and your logo, stays yours. You allow us to use it only to build, host and maintain your website and to show your listing on this site while the plan runs.

When the plan ends we give you a copy of your content and images, and help you point your domain to a new host. The website's design and code are provided as part of the service while the plan runs. We then take the website and your listing offline.

Your listing

Your listing appears beside our guides for the area you service. We decide where on the site it appears. A listing is not a recommendation or an endorsement, and we may remove it if your licence or registration is no longer current.

No promised results

The monthly report tells you how many enquiries your website received. We do not promise any number of visitors, enquiries, jobs or any position in search results.

Service and liability

We provide the plan with due care and skill. Websites can occasionally be unavailable, for example during maintenance or an outage at our hosting provider, and we restore service as quickly as we reasonably can.

As far as the law allows, we are not liable for indirect or consequential loss, such as lost profits or lost jobs, and our total liability to you under these terms is limited to the fees you paid us in the three months before the claim arose. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

Personal information

Enquiries sent through your website are delivered to you and counted for your monthly report. We handle them only to provide the plan, never sell them, and never use them to market to your customers. How we handle the details you give us is set out in our privacy policy.

Changes to these terms

We will tell you in writing at least 30 days before we change these terms. A change that is against your interests does not apply during your minimum term unless you agree to it.

Governing law

These terms will be governed by the laws of the Australian state or territory where the business that runs The Pool Price is based. That state or territory is named here, with the business details, before the plan opens.

Who provides the plan

The business behind this site will be named here, with its ABN and a contact address, before the site opens.

Last updated 16 September 2026. See also the terms of use for the rest of the site.